Charities should use WhatsApp to talk to supporters

As nonprofits look for new ways to connect with supporters and diversify their fundraising, one platform is emerging as a quiet powerhouse: WhatsApp.

May 1, 2025
People increasingly expect to be able to communicate with brands via WhatsApp (Image generated by ChatGPT)
People increasingly expect to be able to communicate with brands via WhatsApp (Image generated by ChatGPT)

As nonprofits look for new ways to connect with supporters and diversify their fundraising, one platform is emerging as a quiet powerhouse: WhatsApp.

Long associated with personal messaging, WhatsApp is now gaining traction as a tool for business—and charities have a unique chance to harness it before it becomes mainstream. Here’s why now is the time to make it part of your communications strategy.